Terms of service

These Terms of Service govern your use of the Velora website and the purchase of products from our store. By accessing our site or placing an order, you agree to these terms.

1. General By using this website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. Velora reserves the right to update these terms at any time without prior notice.

2. Products We make every effort to display our products as accurately as possible. Colours and appearances may vary slightly due to screen settings. We reserve the right to discontinue any product at any time.

3. Pricing All prices are listed in GBP and are inclusive of VAT where applicable. We reserve the right to change prices at any time. In the event of a pricing error, we will contact you before processing your order.

4. Orders & Payment By placing an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order. Payment must be made in full at the time of purchase. We accept all major payment methods available at checkout.

5. Shipping Orders are dispatched within 1–2 business days. Delivery to UK addresses typically takes 7–14 business days. For full details, please refer to our Shipping Policy.

6. Returns & Refunds Please refer to our Return & Refund Policy for full details on returns, exchanges, and refunds.

7. Intellectual Property All content on this website — including images, text, and branding — is the property of Velora and may not be reproduced without written permission.

8. Limitation of Liability Velora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact For any questions regarding these terms, please contact us at veloraapp593@gmail.com.